Shipping and Delivery
We ship most orders within three business days of purchase (excluding Saturdays, Sundays and public holidays).
We will try to get your order out within 3 working day after we receive payment confirmation from finance. As soon as we ship it out, we'll send you a notification with all the shipping details.
Our shipping partners:
- Poslaju
- J&T Express
- DHL Express
- GDex Express
Shipping times may vary, but you should expect to receive your parcel after shipment processing.
- 1-3 working days for major cities
- 3-5 working days for non major areas
Dispatch times vary, orders confirm after cut off time (1.00PM) will be processed as next working day.
Your written request should be addressed to:
Address: 3rd Floor, Bangunan Kompleks Wan Kien 50, Jalan Penchala, Seksyen 51, 46050 Petaling Jaya, Selangor
Tel: 03-8408 1813
Email: roborock@hellosmart.com.my